Call recording storage time can be configured through our platform. The options are:

1. 0 days
2. 7 days
3. 30 days
4. 90 days
5.180 days
6. 365 days

For call recordings to be stored the button for CDR Reports storage time has to be at at least 7 days.

A shortcode can be configured to turn call recording on/off whilst being in a call.

Call recording can be easily turned on/off and set to On demand(Grey icon) or Always (Red icon) for multiple users at once. The green checkmark indicates that call recording is activated. Users with call recording activated will also be shown under "Recording is turned on for".

For an example, see picture 2.

General Settings